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Automatically allocate credits by enabling Private Access, Internet Access, or both.

Zero Trust Secure Access requires that you allocate credits for each of your authenticated users. You can choose to enable Private Access and Internet Access, including AI Service Access, individually, but you may not assign different users to each service. Credits are assigned to all authenticated users automatically after you enable a feature.
Gain control over your user’s access to internal applications, the internet, and generative AI services by enabling Private Access, Internet Access, and AI Service Access.
  • Private Access: 50 credits per user
  • Internet Access: 60 credits per user
  • AI Service Access: 50 credits per user
  • Internet Access and AI Service Access (bundled): 85 credits per user
Note
Note
Data retention period: 180 days

Procedure

  1. Go to Zero Trust Secure Access → Secure Access Overview.
  2. View or enable your Private Access, Internet Access, and AI Service Access services by clicking the gear icon next to Credit Usage (creditsGear=20220718100707.jpg).
  3. Allocate credits to the desired services by enabling the Private Access, Internet Access or AI Service Accesstoggles.
    After enabling or disabling a service, you can view the estimated credit cost immediately.
    Important
    Important
    The credit estimate is only valid at the time you enable or disable a feature. If the number of authenticated users changes before you apply your changes (or your trial ends) the actual credit allocation may differ.
  4. For customers that have not completed the trial period, you can choose Automatically allocate credits after the trial ends to avoid any disruption of service.
    Important
    Important
    You must have enough credits available when you trial ends to avoid service disruptions. For more information about acquiring credits, contact your sales representative.
  5. To view a full list of your authenticated users, expand Usage Guide and click the number of user accounts. Clicking Export on the User Accounts screen downloads the users to a CSV file.
  6. Click Apply.
    You can begin to use your services immediately after enabling and applying the credit allocation.