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Procedure

  1. On the managed server, right click the Agent system tray icon and click Stop Service to stop the Agent service.
  2. Copy all the .xml, .dat, and .ini files from the installation folder: C:\Program Files\Trend Micro\TMRMAgentForWFBS or C:\Program Files (x86)\Trend Micro\TMRMAgentForWFBS.
    • .xml files
      • csmSysConfig.xml
      • csmLocalConfig.xml
      • csmLogDef.xml
      • AgentWorkConfig.xml
      • AgentSysConfig.xml
      • AgentStatus.xml
      • AgentLocalConfig.xml
    • .dat files
      • MSA.dat
      • logBuf.dat
      • group.dat
      • CSA.dat
      • CriticalVA.dat
    • .ini files
      • csmStatusData.ini
  3. Copy all the files from the \Cache folder.
  4. Restart the Agent service.