The following image shows the Security Agent Console with everything up-to-date and working properly:
The following table lists the icons and their meanings on the Security Agent Console Main User Interface:
Icon |
Status |
Explanation and Action |
---|---|---|
Protection Enabled: You are protected and your software is up to date |
The software is up-to-date and running properly. No action is required. |
|
Restart Computer: Restart the computer to finish fixing security threats |
Security Agent has discovered threats that it cannot fix immediately. Restart the computer to finish fixing these threats. |
|
Protection at Risk: Contact your administrator |
Real-time Scan is disabled or protection is at risk for another reason. Enable Real-time Scan and if this does not solve the problem, contact Support. |
|
Update Now: You have not received an update in (number) days. |
The virus pattern is older than 3 days. Update the Security Agent immediately. |
|
Smart Scan Not Available: Check your Internet connection |
Security Agent has not had access to the Scan Server for over 15 minutes. Ensure you are connected to your network in order to scan with the latest patterns. |
|
Restart Computer: Restart your computer to finish installing an update |
Restart your computer to finish an update. |
|
Updating Program: Your security software is updating |
An update is in progress. Do not disconnect from the network until finished. |