Configuring Exception List Settings | Trend Micro Service Central

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Go to Administration > Global Settings.

Click the Exceptions tab and configure the following as required:

Section	Description
Web Reputation and URL Filtering	Approved URL List: Websites (and their sub-domains) excluded from Web Reputation and URL Filtering verifications. Note: The approved list takes precedence over the blocked list. When a URL matches an entry in the approved list, agents always allow access to the URL, even if it is in the blocked list. Customized approved/blocked URLs for a specific group override the global exception settings. Blocked URL List: Websites (and their sub-domains) that are always blocked during URL Filtering. Process Exception List: Processes excluded from Web Reputation and URL Filtering verifications. Type critical processes that your organization deems trustworthy. Tip: When you update the process exception list and the server deploys the updated list to agents, all active HTTP connections on the client computer (through port 80, 81, or 8080) will be disconnected for a few seconds. Consider updating the process exception list during off-peak hours. IP Exception List: IP addresses (e.g. 192.168.0.1) excluded from Web Reputation and URL Filtering verifications. Type critical IP addresses that your organization deems trustworthy. Send Web Reputation and URL Filtering logs to the Security Server
Predictive Machine Learning Exception List	Configure the global Predictive Machine Learning file exceptions to prevent all Security Agents from detecting a file as malicious. Type the file SHA-1 hash value to exclude from scanning. Optionally provide a note regarding the reason for the exception or to describe the file name(s) associated with the hash value.

Section

Description

Web Reputation and URL Filtering

Approved URL List: Websites (and their sub-domains) excluded from Web Reputation and URL Filtering verifications.

Note:
The approved list takes precedence over the blocked list. When a URL matches an entry in the approved list, agents always allow access to the URL, even if it is in the blocked list.

Customized approved/blocked URLs for a specific group override the global exception settings.
Blocked URL List: Websites (and their sub-domains) that are always blocked during URL Filtering.
Process Exception List: Processes excluded from Web Reputation and URL Filtering verifications. Type critical processes that your organization deems trustworthy.

Tip:
When you update the process exception list and the server deploys the updated list to agents, all active HTTP connections on the client computer (through port 80, 81, or 8080) will be disconnected for a few seconds. Consider updating the process exception list during off-peak hours.
IP Exception List: IP addresses (e.g. 192.168.0.1) excluded from Web Reputation and URL Filtering verifications. Type critical IP addresses that your organization deems trustworthy.
Send Web Reputation and URL Filtering logs to the Security Server

Predictive Machine Learning Exception List

Configure the global Predictive Machine Learning file exceptions to prevent all Security Agents from detecting a file as malicious. Type the file SHA-1 hash value to exclude from scanning. Optionally provide a note regarding the reason for the exception or to describe the file name(s) associated with the hash value.

Click Save.