User Accounts | Trend Micro Service Central

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The User Accounts screen provides a list of all previously configured user accounts for the Trend Micro Apex Central as a Service console. You can use this screen to set up user account and a particular role to each user.

For more information about user roles, see User Roles.

The following table outlines the tasks available on the User Accounts screen.

Task

Description

Add user accounts

Click Add to set up a new user account or import users or groups from an integrated Active Directory structure.

For more information, see Adding a User Account.

Note

Trend Micro Apex Central as a Service allows you to create user accounts for users and groups from an integrated Active Directory structure.

For more information, see Active Directory Integration.

Delete user accounts

Select the check box next the User/Group Name of an existing account and click Delete to permanently remove an account.

WARNING

Deleting an account permanently removes all previously configured account information from the Trend Micro Apex Central as a Service server.

Enable two-factor authentication

Click the Enable Two-Factor Authentication link to require users to type the verification code generated by the Google Authenticator app in order to sign in to Trend Micro Apex Central as a Service.

For more information, see Enabling or Disabling Two-Factor Authentication.

Disable two-factor authentication

Click the Disable Two-Factor Authentication link to only require the use of a valid user account and password to sign in to Trend Micro Apex Central as a Service.

For more information, see Enabling or Disabling Two-Factor Authentication.

Edit user accounts

Click the User/Group Name of a user account to edit the user information.

For more information, see Editing a User Account.

Unlock user accounts

Click the Unlock button in the Locked column to unlock an account that exceeded the specified number of consecutive unsuccessful logon attempts.

For more information, see Configuring Web Console Settings.

Enable user accounts

Click the

icon in the Enable column to enable a disabled account to sign in to the Trend Micro Apex Central as a Service console.

Note

You can also enable a disabled account by editing the account.

For more information, see Editing a User Account.

Disable user accounts

Click the

icon in the Enable column to temporarily prevent a user from signing in to the Trend Micro Apex Central as a Service console.

Note

You can also disable a user account by editing the account.

For more information, see Editing a User Account.
Trend Micro Apex Central as a Service cannot disable accounts for Active Directory users or groups. To disable an Active Directory account, you must disable the account from the Active Directory server.

For more information, contact your Active Directory administrator.

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