Part 3: Upgrade Security Agents

Procedure

1. Go to Updates → Agents → Automatic Update, and ensure that the following options are enabled:
   • Initiate component update on agents immediately after the Apex One server downloads a new component
   • Let agents initiate component update after restarting and connecting to the Apex One server (Independent agents excluded)
2. Go to Agents → Agent Management.
3. On the agent tree, select the agents that you want to upgrade. You can select one or several domains, or individual/all agents within a domain.
4. Click Settings → Privileges and Other Settings and go to the Other Settings tab.
5. In the Security Agents only update the following components drop-down, select All components (including hotfixes and the agent program).
6. Click Save.
7. Check the upgrade results.
   • Online Agents
   • Offline Agents
   • Independent (Roaming) Agents
8. Restart the agent endpoints to finish upgrading the agents.
9. Repeat step 2 to step 8 until all agents have been upgraded.