The following new features are available in Trend Micro Email
                     Security.
New Features in This Release (Available on October 31, 2025)
| 
 Feature 
 | 
 Description 
 | 
| 
 UK serving site launch 
 | 
 Besides the seven existing serving sites, Trend Micro Email
                                 Security opens a new site in the United Kingdom, which is available for customers from the
                              Licensing Management Platform only. 
 | 
New Features Available on September 16, 2025
| 
 Feature 
 | 
 Description 
 | 
| Automatic Bypass for Microsoft Teams Meeting URLs in Time-of-Click Protection | 
 Starting September 30, 2025, Microsoft Teams will begin validating meeting join URLs.
                              Rewritten or modified URLs may be treated as malicious, which could interfere with
                              email delivery and link protection features. To prevent false positives and ensure
                              uninterrupted access to legitimate Teams meetings, Trend Micro Email
                                 Security automatically bypasses URLs from teams.microsoft.com in Time-of-Click Protection. 
This update helps maintain seamless meeting access while preserving accurate threat
                              detection—no configuration required. 
 | 
| 
 Improved Quarantine Query 
 | 
 Trend Micro Email
                                 Security offers enhanced quarantine query capabilities. These include full wildcard support
                              across both the user and domain parts of email addresses, as well as the ability to
                              filter by header sender and recipient fields. These updates make it easier to locate
                              quarantined emails with greater flexibility and precision. 
 | 
| 
 Customizable Notifications for Default Global Outbound Virus and Spam Policy Rules 
 | 
 Administrators with "Security Policy" permission and "My Organization" scope can now
                              customize notification settings for default global outbound policy rules in Virus
                              Scan and Spam Filtering. Options include enabling notifications, selecting notification
                              templates, and configuring BCC recipients. This enhancement improves operational flexibility
                              for security teams. For example, it allows them to alert internal stakeholders more
                              effectively without compromising global protection rules. 
 | 
| 
 Header Sender Field Added to Log Export 
 | 
 To improve traceability and analysis, Trend Micro Email
                                 Security now includes the "Email Header (From)" field in both log views within the console
                              and exported CSV files for mail tracking accepted logs and policy event logs. Whether
                              exporting selected entries or the full log, users can now view header sender data
                              directly. 
 | 
New Features Available on August 19, 2025
| 
 Feature 
 | 
 Description 
 | 
| 
 DMARC Report Analysis Result Export Enhancements 
 | 
 Trend Micro Email
                                 Security now allows administrators to export DMARC report compliance check details into CSV
                              files directly from the console, either by selecting specific records or exporting
                              all filtered results. Exporting selected records happens instantly, while exporting
                              all results triggers an export task. This streamlined export process improves efficiency,
                              supports faster data analysis, and enables easier day-to-day follow-up and reporting. 
 | 
New Features Available on July 21, 2025
| 
 Feature 
 | 
 Description 
 | 
| 
 New Tokens in Notifications and Stamps for Header Sender Information 
 | 
 Trend Micro Email
                                 Security includes a new token, %HEADER_SENDER%, which administrators can use in email notifications
                              for policy matches and in message body stamps. This token retrieves the sender address
                              from the message header—rather than the envelope—providing a more accurate representation
                              of the sender in certain scenarios. It serves as an alternative to the existing %SENDER%
                              token. 
 | 
| 
 Sanitize Attachments Action Available for PDF Files 
 | 
 Trend Micro Email
                                 Security enhances its "Sanitize attachments" action in Content Filtering policy to remove
                              active content from PDF files, in addition to the previously supported Microsoft Word,
                              Excel, and PowerPoint attachments. 
 | 
New Features Available on May 20, 2025
| 
 Feature 
 | 
 Description 
 | 
| 
 Enhanced Security Check Management for Approved Senders 
 | 
 Trend Micro Email
                                 Security extends its Bypass Checks for approved senders in Sender Filter Settings. In addition
                              to the existing Connection Filtering and Spam Filtering criteria, this enhancement
                              allows administrators to determine whether to apply security risks and anomalies scanning
                              on emails from approved senders. This provides a more comprehensive and robust security
                              framework, ensuring that even approved senders are subject to advanced threat detection
                              and mitigation. 
 | 
| 
 Enhanced File Scanning with Virtual Analyzer Nominated by Correlated Intelligence 
 | 
 Trend Micro Email
                                 Security allows administrators to decide whether to send files that are identified as suspicious
                              by Correlated Intelligence to Virtual Analyzer for further analysis. Administrator
                              can also specify the security level for configured actions based on Virtual Analyzer’s
                              scan results. This feature enhances file scanning robustness, ensuring more thorough
                              threat detection and improved security. 
This feature is available only in the Trend Micro Email
                                 Security Advanced license. 
 | 
New Features Available on April 18, 2025
| 
 Feature 
 | 
 Description 
 | 
| 
 Detection Signal Customization for Correlated Intelligence 
 | 
 In addition to predefined detection signals for Correlated Intelligence, Trend Micro Email
                                 Security allows administrators to define custom signals by using predefined conditions to
                              meet specific security needs. These custom signals can then be incorporated into correlation
                              rules, enhancing the detection capabilities of Trend Micro Email
                                 Security within the customer’s unique environment. 
 | 
| 
 Phishing Simulation Integration Available for the Japan Site 
 | 
 Trend Micro Email
                                 Security now supports phishing simulation integration for the Japan site, letting administrators
                              decide whether to bypass inbound protection scans for Trend Micro phishing simulation
                              emails. 
 | 
New Features Available on February 18, 2025
| 
 Feature 
 | 
 Description 
 | 
| 
 Enhanced Domain Management for Reports 
 | 
 Trend Micro Email
                                 Security allows administrators to configure report settings and view generated reports only
                              for the domains they have permission to manage. This enhancement ensures that email
                              traffic and threat detection data in reports are accessible only to authorized administrators,
                              providing better control and security. 
 | 
| 
 New Tokens in Notifications and Stamps for Detections by Correlated Intelligence 
 | 
 Trend Micro Email
                                 Security includes two new tokens - %CI_RULE_NAME% and %CI_RULE_DESC%, that administrators
                              can use in email notifications for policy matches and in stamps inserted into the
                              message body. These tokens help identify which security risks or anomalies have been
                              detected by Correlated Intelligence, providing clearer and more detailed information
                              in your email security alerts. 
 | 
New Features Available on January 13, 2025
| 
 Feature 
 | 
 Description 
 | 
| 
 Custom Correlation Rules for Anomaly Detection Available in Correlated Intelligence 
 | 
 Besides the Trend Micro predefined correlation rules, administrators can add custom correlation rules based
                              on predefined detection signals to accommodate anomaly detection requirements in their
                              environment. Administrators can apply custom correlation rules into the Correlated
                              Intelligence policy and view details about detected anomalies in policy events logs.
                              Furthermore, Trend Micro Email
                                 Security offers flexibility by enabling administrators to select all or specific predefined
                              correlation rules to detect suspicious emails and possibly unwanted emails. 
 | 
New Features Available on December 9, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 Boost Brand Visibility with BIMI 
 | 
 Trend Micro Email
                                 Security enhances your DMARC enforcement with Brand Indicators for Message Identification
                              (BIMI), allowing you to display your brand’s logo in recipient inboxes. Administrators
                              can verify if their published BIMI records are correctly set up and active, or they
                              can create a BIMI record and preview it in the administrator console before publishing
                              it in DNS. This feature helps increase your brand visibility and builds customer trust. 
 | 
New Features Available on November 6, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 Extended Audit Log Query Period 
 | 
 Trend Micro Email
                                    Security now allows administrators to query audit logs retained for up to 180 days, instead
                                 of the previous 30 days. 
 | 
New Features Available on October 21, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 Quarantined Email Preview Enhancement in Quarantine Digest, End User Console, and
                                 Quarantine Query Details 
 | 
 Trend Micro Email
                                    Security now supports enabling quarantined email preview in quarantine digest templates. This
                                 feature allows administrators to decide whether end users can preview quarantined
                                 emails in quarantine digests. The quarantine digest preview supports inline actions
                                 for improved user interaction, including options to deliver emails or approve senders. 
Additionally, enhancements are also made to allow end users and administrators to
                                 view HTML-rendered email content in the End User Console or the Quarantine Query Details
                                 screen. 
 | 
New Features Available on September 18, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 Anomaly Detection with Predefined Correlation Rules in Correlated Intelligence 
 | 
 In addition to detecting security risks, Correlated Intelligence in Trend Micro Email
                                    Security now supports detecting anomalies that deviate from normal behaviors and may require
                                 your attention. Based on the organization’s security needs, administrators can enable
                                 all or partial predefined correlation rules at three levels of aggressiveness and
                                 apply the rules to detect anomalies in Correlated Intelligence policy. 
 | 
| 
 Email Recovery for Deleted Emails 
 | 
 Trend Micro Email
                                    Security provides Email Recovery to retain emails marked for deletion for 14 days. This allows
                                 for restoration of emails that were mistakenly deleted before they are permanently
                                 purged, which helps ensure your business continuity and reduce the risk of data loss. 
 | 
| 
 URL Information Available in Forwarded Syslog Messages 
 | 
 Trend Micro Email
                                    Security enhances syslog forwarding by including URLs embedded in emails within the mail tracking
                                 syslog messages. 
 | 
New Features Available on August 21, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 Correlated Intelligence for Inbound Email Threat Detection 
 | 
 Trend Micro Email
                                    Security launches the Correlated Intelligence policy rules for Inbound Protection that can
                                 correlate the suspicious signals found across different scanning criteria (such as
                                 Virus Scan and Spam Filtering) to enrich threat detection for email services. With
                                 Correlated Intelligence capabilities, Trend Micro Email
                                    Security also provides the reasons why an email is detected as a threat. 
 | 
New Features Available on August 12, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 Improved Inline Action Process in Quarantine Digest Notifications 
 | 
 When end users click an inline action link in the quarantine digest notification,
                                 they're prompted to confirm on a dedicated page. This extra step ensures that
                                 actions are only taken with end users’ explicit consent, preventing unexpected
                                 access during notification transmission. 
 | 
| 
 More Granular Security Checks for Approved Senders 
 | 
 Trend Micro Email
                                    Security adds Bypass Checks for approved senders in Sender Filter Settings. This allows you
                                 to determine which scanning criteria in Connection Filtering and Spam Filtering policies
                                 you want to apply on emails from approved senders. 
 | 
New Features Available on June 19, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 More Granular Analysis Results for DMARC Reports 
 | 
 Trend Micro Email
                                    Security allows you to view your DMARC report data by sending source, including email service,
                                 hostname, and IP address. Besides, the solution now presents more details from raw
                                 DMARC reports in a readable format, enabling you to quickly drill down and identify
                                 the threats. 
 | 
| 
 Notification Enhancement 
 | 
 Trend Micro Email
                                    Security now supports HTML format for system notifications. You can select either predefined
                                 or custom style for HTML notifications. 
 | 
New Features Available on May 20, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 Descriptions Added to Email Addresses in Address Groups 
 | 
 Due to enhancements in policy object features, you may now add descriptions for
                                 email addresses in address groups. Use email address descriptions to help better
                                 identify and manage email addresses. 
 | 
| 
 Threat Name Auto-Suggest for Policy Event Log Searches 
 | 
 To speed up your search for policy event logs using threat names, Trend Micro Email
                                    Security automatically displays the popular threats or top threats detected in your environment,
                                 such as quishing. 
 | 
New Features Available on April 19, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 Support for Inserting an X-Header to Messages Matching Scan Exceptions 
 | 
 Trend Micro Email
                                    Security allows you to leverage the action "Insert X-Header" for messages matching scan exceptions
                                 in virus scan to meet your specific needs, for example, identify the specific scan
                                 exception for subsequent processing. 
 | 
| 
 Granular Log Search for IP Block List Matching 
 | 
 When searching the mail tracking logs for mail traffic blocked due to IP block list
                                 matching, Trend Micro Email
                                    Security allows you to conduct more granular search by separately filtering for sender IPs
                                 found in the Blocked IP Address list and the Blocked Country/Region list. 
 | 
| 
 Quishing Detection for PDF 
 | 
 In addition to detect quishing by scanning the QR code images attached or in the email
                                 body, Trend Micro Email
                                    Security now supports quishing detection for PDF attachments after you have enabled submission
                                 of suspicious files with QR codes to Virtual Analyzer. 
 | 
New Features Available on March 20, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 DMARC Report Analysis 
 | 
 Trend Micro Email
                                    Security supports analyzing the DMARC reports for your managed domains. With the report analysis
                                 results, you can easily monitor trends and identify anomalies in emails sent on behalf
                                 of your managed domains. 
 | 
New Features Available on January 22, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 DKIM Signatures in Email Notifications and Reports 
 | 
 To enhance DKIM email authentication, Trend Micro Email
                                    Security includes DKIM signatures in email notifications and reports for configured managed
                                 domains and all default system domains. 
 | 
New Features Available on January 8, 2024
| 
 Feature 
 | 
 Description 
 | 
| 
 Search by Domain Name 
 | 
 Trend Micro Email
                                    Security supports searching for domains added to the Domain screen. 
 | 
New Features Available on December 11, 2023
| 
 Feature 
 | 
 Description 
 | 
| 
 Enhancements on Data Loss Prevention 
 | 
 Trend Micro Email
                                    Security optimizes some data identifiers and compliance templates to provide more accurate
                                 detection of unauthorized data transmission. 
 | 
New Features Available on October 20, 2023
| 
 Feature 
 | 
 Description 
 | 
| 
 DMARC Monitoring 
 | 
 Trend Micro Email
                                    Security provides you visibility of the DMARC record setup for your domains, including the
                                 SPF and DKIM record setup. You can easily identify missing configurations for implementing
                                 DMARC and understand the current DMARC policy setting for domains. 
For details, see Monitoring DMARC setup. 
 | 
New Features Available on September 18, 2023
| 
 Feature 
 | 
 Description 
 | 
| 
 Sender Blocking Leveraging Suspicious Objects from Trend Vision One 
 | 
 In addition to files and URLs, Trend Micro Email
                                    Security can synchronize the sender addresses configured with the “Block/Quarantine” action
                                 from the Suspicious Object List in Trend Vision One. Messages from the synchronized
                                 sender addresses are directly blocked. 
For details, see Configuring suspicious object settings. 
 | 
| 
 Detection of Email Messages with Unusual Signals 
 | 
 Trend Micro Email
                                    Security can identify and take action on email messages that show any unusual signal indicating
                                 possible threats, such as emails from unfamiliar senders with payment related information.
                                  
For details, see Configuring unusual signal criteria. 
 | 
| 
 Official launch of the new administrator console 
 | 
 Trend Micro Email
                                    Security officially launches its new administrator console to provide users a modern and improved
                                 experience, with all the existing features unchanged. You can click the icon  
 | 
New Features Available on August 21, 2023
| 
 Feature 
 | 
 Description 
 | 
| 
 Minimum TLS Version for Message Delivery 
 | 
 To further enhance the security of TLS-based communication with a peer, Trend Micro Email
                                    Security allows you to specify the minimum TLS version that the TLS peer must use for successful
                                 message delivery. 
For details, see Adding domain TLS peers. 
 | 
New Features Available on July 20, 2023
| 
 Feature 
 | 
 Description 
 | 
| 
 Submission of Specified Files Types to Virtual Analyzer 
 | 
 Instead of submitting only suspicious files to Virtual Analyzer, Trend Micro Email
                                    Security allows you to submit all files of specified types so that possible risks contained
                                 in such file types can be caught by Virtual Analyzer. 
For details, see Configuring virus scan criteria. 
 | 
| 
 More Granular DNS Record Statuses for DKIM Signing 
 | 
 For the DNS records published for DKIM signing, Trend Micro Email
                                    Security shows not only whether they have been published, but also whether the records have
                                 taken effect and are ready for signing.  
For details, see Adding DKIM signing settings and Editing DKIM signing settings. 
 | 
New Features Available on June 15, 2023
| 
 Feature 
 | 
 Description 
 | 
||
| 
 Visibility of Email Risks Reported by End Users 
 | 
 In Mail Tracking logs, Trend Micro Email
                                    Security allows you to search for and view the messages that have been reported by end users
                                 as spam, phishing, or not a risk through the Email Reporting add-in. 
For details, see Understanding mail tracking. 
  | 
New Features Available on May 18, 2023
| 
 Feature 
 | 
 Description 
 | 
| 
 Suspicious Objects from Trend Vision One Available in Virus and Spam Scanning
                                  
 | 
 Apart from the suspicious objects from Apex Central, Trend Micro Email
                                    Security allows you to leverage the suspicious objects synchronized from Trend Vision One
                                 to enhance the capability of detecting suspicious files during virus scanning and
                                 suspicious URLs during spam scanning. 
For details, see Trend Vision One. 
 | 
| 
 Log Details Enhancements 
 | 
 In Mail Tracking and Policy Event log details, Trend Micro Email
                                    Security adds the email header Reply-To and can record the display name in addition to the
                                 email address for the headers From, To, and Reply-To. 
 | 
| 
 Support for Returning Delivery Time and Antispam Engine Scan Report in
                                 Log-Related REST APIs 
 | 
 In the API for retrieving Mail Tracking logs, Trend Micro Email
                                    Security can return the  
deliveryTime parameter indicating the time at which it sent the email message to the next hop.
                                 Moreover, the API for retrieving Policy Event logs can return the spamReport parameter about Antispam Engine scan details.For details, see "Trend Micro Email
                                    Security REST API Online Help". 
 | 
New Features Available on March 20, 2023
| 
 Feature 
 | 
 Description 
 | 
| 
  New Attachment-Based Criteria for Searching Mail Tracking Logs 
 | 
 Trend Micro Email
                                    Security allows you to query messages with attachments when searching mail tracking logs.
                                 In addition to the SHA256 hash and status of attachments, you can specify the filename
                                 and password analysis status of attachments as the search criteria. 
For details, see Understanding mail tracking. 
 | 
| 
 Display of the Antispam Engine Scan Details in Logs 
 | 
 In the mail tracking logs and policy event logs, Trend Micro Email
                                    Security allows you to view the message scan result details from the Antispam Engine. 
For details, see Understanding mail tracking and Understanding policy events. 
 | 
| 
 Visibility of Files Violating Content Filtering in Policy Event Logs 
 | 
 For messages matching the attachment-based scan criteria in content filtering, Trend Micro Email
                                    Security shows the specific files that triggered the policy in policy event logs.  
For details, see Understanding policy events. 
 | 
New Features Available on February 14, 2023
| 
 Feature 
 | 
 Description 
 | 
| 
 IP Address-based Exceptions for DKIM Verification and DMARC Authentication  
 | 
 In addition to domain names, Trend Micro Email
                                    Security allows you to specify IP addresses and CIDR blocks as ignored peers to skip DKIM
                                 verification or DMARC authentication. 
For details, see Adding DKIM verification settings and Adding DMARC settings. 
 | 
| 
 Password Configuration for Quarantined Message Download 
 | 
 To protect your download of quarantined messages with a password, Trend Micro Email
                                    Security allows you to use a random password or define your own custom password. 
For details, see Querying the quarantine. 
 | 
| 
 Audit Log Enhancements 
 | 
 In addition to a single account, Trend Micro Email
                                    Security allows you to use all accounts as a criterion to search audit logs. 
Moreover, audit logs now record administrators' logout from the administrator
                                 console and end users' logout from the End User Console. 
For details, see Understanding audit log. 
 | 
New Features Available on December 13, 2022
| 
 Feature 
 | 
 Description 
 | 
||
| 
 Outlook Add-in for Reporting Emails 
 | 
 Trend Micro Email
                                    Security launches an Outlook add-in that allows your users to report emails to Trend Micro
                                 as false positives and false negatives. The reporting helps Trend Micro Email
                                    Security provide you with more accurate detection. 
For details, see Email reporting add-in for Outlook. 
  | 
||
| 
 Scan Bypass for Trend Micro Phishing Simulations 
 | 
 Trend Micro Email
                                    Security provides an option to bypass all inbound protection scans for emails sent from the
                                 IP addresses of Trend Micro phishing simulation service. You can configure this feature
                                 under . 
For details, see Phishing simulation. 
  | 
New Features Available on November 28, 2022
| 
 Feature 
 | 
 Description 
 | 
| 
 URLs Supported in the Web Reputation Approved List 
 | 
 In addition to domains and IP addresses, Trend Micro Email
                                    Security allows you to add URLs to the Web Reputation Approved List to bypass Web Reputation
                                 Services, Time-of-Click Protection, and Virtual Analyzer scanning. 
For details, see Managing the Web Reputation approved list. 
 | 
| 
 Detailed Reasons for Actions Supported in Mail Tracking Log Retrieval 
 | 
 When you retrieve mail tracking logs through the REST API, Trend Micro Email
                                    Security returns the details about the reasons for specific actions taken on email messages. 
For details, see  in the REST API Online Help. 
 | 
New Features Available on October 27, 2022
| 
 Feature 
 | 
 Description 
 | 
| 
 Support for Using the Header Sender to Match Enforced Peers 
 | 
 In addition to envelope sender addresses, Trend Micro Email
                                    Security allows you to use the sender address in the message header for matching enforced
                                 peers in DKIM and DMARC verification for inbound messages. 
For details, see Adding DMARC settings and Adding DKIM verification settings. 
 | 
| 
 Scanning Duration Visibility in Mail Tracking Logs 
 | 
 Trend Micro Email
                                    Security displays the time used for Virtual Analyzer scanning and file password analysis in
                                 mail tracking logs. 
 | 
New Features Available on September 22, 2022
| 
 Feature 
 | 
 Description 
 | 
| 
 Time Zone Customization in Notifications and Stamps 
 | 
 Trend Micro Email
                                    Security allows you to customize the time zone for the %DATE&TIME% token used in notifications
                                 for rule match and stamps inserted into the message body. 
For details, see Managing notifications and Managing stamps. 
 | 
New Features Available on August 29, 2022
| 
 Feature 
 | 
 Description 
 | 
| 
 Support for Multiple Entries in Log Search Boxes 
 | 
 Trend Micro Email
                                    Security allows you to specify multiple entries in the search criteria for mail tracking logs
                                 and policy event logs. 
For details, see Understanding mail tracking and Understanding policy events. 
 | 
| 
 MTA-STS Support for Outgoing TLS Connections 
 | 
 Trend Micro Email
                                    Security supports Mail Transfer Agent - Strict Transport Security (MTA-STS) for outgoing TLS
                                 connections. 
For details, see Transport Layer Security (TLS) peers. 
 | 
| 
 Display of File and URL Quota Usage 
 | 
 Trend Micro Email
                                    Security allows you to view the number of files and URLs successfully analyzed in the Virtual
                                 Analyzer Quota Usage Details chart on the dashboard and in reports. 
For details, see Virtual Analyzer quota usage details. 
 | 
New Features Available on July 26, 2022
| 
 Feature 
 | 
 Description 
 | 
| 
 Support for EUC Local Account Management 
 | 
 Trend Micro Email
                                    Security allows you to manage EUC local accounts from a centralized location on the administrator
                                 console. 
For details, see Local accounts. 
 | 
| 
 More Secure Password Reset for Administrators 
 | 
 Trend Micro Email
                                    Security uses verification codes in place of simple CAPTCHAs to verify administrators when
                                 they reset passwords on the administrator console. 
For details, see Resetting local account passwords. 
 | 
| 
 More Secure Registration and Password Reset for End Users 
 | 
 Trend Micro Email
                                    Security uses verification codes in place of security questions and simple CAPTCHAs to verify
                                 end users during account registration and password reset on the End User Console. 
For details, see "Registering Your Account" and "Resetting Your Password" in the
                                 "Local Account Management" chapter of the End User Console Online Help. 
 | 
| 
 Blank Message Body Detection 
 | 
 Trend Micro Email
                                    Security enhances content filtering policies to detect and take action on messages with a
                                 blank body. 
For details, see Using body is blank criteria. 
 | 
New Features Available on June 27, 2022
| 
 Feature 
 | 
 Description 
 | 
| 
 Quarantined Message Download in Encrypted ZIP Package 
 | 
 In addition to the original email file, Trend Micro Email
                                    Security provides another option for downloading a quarantined message: a password-protected
                                 ZIP file.  
For details, see Querying the quarantine. 
 | 
| 
 Removal of Mobile Number from Contact Information 
 | 
 Trend Micro Email
                                    Security removes the mobile number from the administrator's contact information on the administrator
                                 console. It's no longer necessary to provide your mobile number during provisioning
                                 and profile configuration. 
 | 
New Features Available on May 26, 2022
| 
 Feature 
 | 
 Description 
 | 
| 
 Spoofing Detection Enhancement 
 | 
 As a supplement to the existing spoofing detection methods, Trend Micro Email
                                 Security adds anti-spoofing checks on the envelope sender and message header
                                 sender in content filtering. 
For details, see Configuring content filtering criteria. 
 | 
| 
 Support for Multiple Entries in Quarantine Search Boxes 
 | 
 Trend Micro Email
                                    Security allows you to specify multiple senders, recipients, and reasons when searching for
                                 quarantined messages. 
For details, see Querying the quarantine. 
 | 
| 
 More Granular Quarantine Permission Control 
 | 
 When you assign the read-only quarantine permissions to a subaccount, Trend Micro Email
                                    Security allows you to control whether to include the permissions for viewing quarantined
                                 message details and downloading quarantined messages. 
For details, see Adding and configuring a subaccount. 
 | 
New Features Available on April 25, 2022
| 
 Feature 
 | 
 Description 
 | 
| 
 More Granular True File Type Detection for Microsoft Office Files 
 | 
 Trend Micro Email
                                    Security allows you to separately control true file type detection for Microsoft Office 97-2003
                                 files (such as .doc, .ppt, .xls) and Microsoft Office files of later versions (such
                                 as .docx, .pptx, .xlsx). 
For details, see Using attachment true file type criteria. 
 | 
New Features Available on March 28, 2022
| 
 Feature 
 | 
 Description 
 | 
| 
 Reverse DNS Validation 
 | 
 Trend Micro Email
                                    Security supports reverse DNS validation at the connection setup stage by performing PTR record
                                 lookup based on the email sending IP address. Besides, administrators can configure
                                 a list of blocked PTR domains to directly reject email messages from them. 
For details, see Managing reverse DNS validation. 
 | 
New Features Available on February 24, 2022
| 
 Feature 
 | 
 Description 
 | 
| 
 Sender Filter Enhancement 
 | 
 Trend Micro Email
                                    Security redesigned the Sender Filter feature under Inbound Protection by providing the following
                                 enhancements: 
 For details, see Managing sender filter. 
 | 
New Features Available on January 20, 2022
| 
 Feature 
 | 
 Description 
 | 
| 
 New Account Type: Superadmin Account 
 | 
 Trend Micro Email
                                    Security introduces a new local account type, namely superadmin account, to ease the administrative
                                 burden of the Trend Micro Business Account. Superadmin accounts have all administrative
                                 permissions inherited from the Business Account and can perform actions on behalf
                                 of the Business Account when necessary. 
For details, see Account management. 
 | 
| 
 Support for Attaching the Original Message in Notifications for All Policy
                                 Violation Detections 
 | 
 In addition to writing style analysis detection, Trend Micro Email
                                    Security provides an option to attach the original message in notifications for all policy
                                 violation detections. 
For details, see Managing notifications. 
 | 
New Features Available on December 14, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 Mail Tracking Log Enhancement 
 | 
 For deleted or delivered quarantined messages, Trend Micro Email
                                    Security enables you to check from mail tracking logs who took the action and the time when
                                 the action was completed. 
 | 
New Features Available on November 29, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 Log Export Enhancement 
 | 
 Trend Micro Email
                                    Security now can export all queried mail tracking logs and policy event logs to CSV files
                                 from the log result page. 
For details, see Understanding mail tracking and Understanding policy events. 
 | 
| 
 IP-based Control of Access to Trend Micro Email
                                    Security 
 | 
 IP-based access control is available to restrict access to Trend Micro Email
                                    Security. With this feature enabled, Trend Micro Email
                                    Security verifies the IP address from which the access request originates, and takes the preconfigured
                                 actions if the request originates from an unapproved IP address. 
For details, see Logon access control. 
 | 
New Features Available on October 28, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 Quarantine Digest Template Enhancement 
 | 
 Trend Micro Email
                                    Security enhances its quarantine digest template by refining template text and providing a
                                 new token for your use.  
For details, see Adding or editing a digest template. 
 | 
New Features Available on September 9, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 Support for Authenticated Received Chain (ARC) 
 | 
 Trend Micro Email
                                    Security adds support for ARC in DMARC authentication. If ARC is enabled and an ARC chain
                                 is present and validated, some legitimate messages that fail DMARC authentication
                                 due to intermediate processing will pass the authentication. 
For details, see Domain-based message authentication, reporting & conformance (DMARC). 
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| 
 Policy Event Log Enhancement 
 | 
 Trend Micro Email
                                    Security enhances its policy event logs by providing more details about Virtual Analyzer scan
                                 exceptions. 
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New Features Available on August 19, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 Email Attachment Sanitizing 
 | 
 Trend Micro Email
                                    Security supports email attachment sanitizing for both incoming and outgoing messages. When
                                 configuring a content filtering policy, you can choose whether to set actions specifically
                                 for email messages that contain active content such as macros in Microsoft Office
                                 attachments. 
For details, see Sanitizing attachments. 
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| 
 Layout Optimization for Quarantine Digest Notifications 
 | 
 Trend Micro Email
                                    Security is optimized to make the layout for quarantine digest notifications more mobile-friendly. 
 | 
New Features Available on June 30, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 Stamp Enhancement 
 | 
 Trend Micro Email
                                    Security further supports HTML stamps besides already supported plain text stamps. You can
                                 customize HTML stamps based on predefined styles, and view an automatic plain text
                                 version of the customized stamps in real time. 
For details, see Managing stamps. 
 | 
New Features Available on May 31, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 Quarantined Message Management Enhancement 
 | 
 Trend Micro Email
                                    Security allows you to configure settings for end users to view quarantined messages and take
                                 action on the End User Console and in the quarantine digest notifications. In addition,
                                 quarantined message query is optimized to provide a reasonable and consistent user
                                 experience. 
For details, see Configuring end user quarantine settings. 
 | 
| 
 Support for Wildcard Domain in Address Groups 
 | 
 Trend Micro Email
                                    Security supports wildcard domains for email addresses in hybrid address groups. In addition,
                                 when you search for address groups by email address, wildcard search is used instead
                                 of partial search. 
For details, see Managing address groups. 
 | 
| 
 Keyword Expression Test Support 
 | 
 Trend Micro Email
                                    Security now enables you to test the keyword expression functionality when you add a new keyword
                                 expression. 
For details, see Adding keyword expressions 
 | 
| 
 Log Search Enhancement 
 | 
 Trend Micro Email
                                    Security enhances its log search feature by allowing you to search mail tracking logs by sender
                                 IP address and destination IP address. 
For details, see Understanding mail tracking. 
 | 
New Features Available on May 14, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 Keyword Expression Enhancement 
 | 
 Trend Micro Email
                                    Security is enhanced to add another match condition to the Keywords and Expressions feature
                                 under . With this enhancement, Trend Micro Email
                                    Security will trigger actions when the combined score of all matched keyword expressions reaches
                                 the specified threshold. 
For details, see Adding keyword expressions. 
 | 
| 
 Redirect Page Customization Support for Time-of-Click Protection 
 | 
 Trend Micro Email
                                    Security enhances Time-of-Click Protection settings by allowing you to customize redirect
                                 pages for suspicious, dangerous, and untested URLs in inbound messages. The redirect
                                 page customization settings apply to incoming messages of the entire organization. 
For details, see Configuring time-of-click protection settings. 
 | 
New Features Available on April 22, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 High Profile Domains 
 | 
 Trend Micro Email
                                    Security allows you to add high profile domains, for example, your partners' domains or domains
                                 of famous brands, to leverage the improved Trend Micro Antispam Engine to detect cousin
                                 domains. A cousin domain looks deceptively similar to a legitimate target domain and
                                 is often used in phishing attacks to steal sensitive or confidential information from
                                 users. 
For details, see High profile domains. 
 | 
| 
 Renaming from "Business Email Compromise (BEC)" to "High Profile Users" 
 | 
 With the launch of the High Profile Domains feature, Trend Micro Email
                                    Security renames the Business Email Compromise (BEC) menu under Inbound Protection to High Profile Users to provide a more accurate description of the feature. 
 | 
| 
 Support for Enabling/Disabling Log Retrieval 
 | 
 Trend Micro Email
                                    Security allows you to decide whether to retrieve policy event logs and mail tracking logs
                                 via REST APIs for third-party SIEM application integration. 
For details, see Log retrieval. 
 | 
| 
 File Password Analysis Result Visibility in Mail Tracking Logs 
 | 
 Trend Micro Email
                                    Security shows the password analysis result of email attachments in mail tracking logs. 
 | 
| 
 Support for %HEADERS% 
 | 
 Trend Micro Email
                                    Security now supports the %HEADERS% token, which will be replaced with message headers in
                                 stamps and notification body. 
 | 
New Features Available on March 30, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 DNS-Based Authentication of Named Entities (DANE) Support for Outgoing TLS
                                 Connections 
 | 
 Trend Micro Email
                                    Security now supports DANE for outgoing TLS connections. 
For details, see Transport Layer Security (TLS) peers. 
 | 
| 
 SPF Action Enhancement 
 | 
 Trend Micro Email
                                    Security enhances its SPF feature by allowing you to:
                                  
 For details, see Adding SPF settings. 
 | 
| 
 License Information Optimization 
 | 
 Trend Micro Email
                                    Security is optimized to show all the licenses that you have purchased under . In addition, a grace end date is provided in the license information. 
 | 
New Features Available on February 27, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 Organization-Level Policy 
 | 
 Trend Micro Email
                                    Security is enhanced to allow you to create inbound and outbound protection policies at the
                                 organization level. These policies automatically apply to all domains in your organization
                                 including the new ones added in the future. Organization-level policies make policy
                                 management easier than otherwise. 
For details, see Configuring policies. 
 | 
| 
 Predictive Machine Learning Support in Outbound Protection 
 | 
 Trend Micro Email
                                    Security adds support for Predictive Machine Learning in outbound protection, allowing you
                                 to specify Predictive Machine Learning settings in virus scan rules. 
 | 
| 
 Syslog Enhancement 
 | 
 In addition to detection logs, audit logs and mail tracking logs, Trend Micro Email
                                    Security can now forward URL click tracking logs to syslog servers. 
 | 
New Features Available on January 28, 2021
| 
 Feature 
 | 
 Description 
 | 
| 
 Quarantine Digest Template Enhancement 
 | 
 Trend Micro Email
                                    Security enhances its quarantine digest template by allowing you to:
                                  
 For details, see Adding or editing a digest template. 
 | 
| 
 Log Search Enhancement 
 | 
 Trend Micro Email
                                    Security enhances its log search feature by allowing you to search policy event logs by message
                                 header address and threat name, and search mail tracking logs by message header address. 
For details, see Understanding mail tracking and Understanding policy events. 
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