Modifying partner account settings

Procedure

1. Click Users & Licenses → Partners.
2. Locate and click the partner Company name in the table.
3. Click the Accounts tab.
4. Locate and click the Account name in the table.
5. Modify the necessary settings.

   Setting	Description
   Delete	Click to permanently remove the account from Licensing Management Platform and all other associated Trend Micro management consoles. Important The Delete button does not display if the partner account is the only partner account assigned to the Administrator role.
   Reset password	Click to send a password reset email message to the configured email address for the partner account. Note Partners can also request to reset a lost password using the Forgot your password? link on the sign-in screen. Make sure you have enabled the reset password email template. For more information, see Email Template Settings.
   Enable this account	Clear to prevent the partner account user from accessing Licensing Management Platform and all other associated Trend Micro management consoles. Disabling a partner account may delete or cancel the creation of scheduled email messages.
   User role	Select the user role that applies to the partner account. Note Only users with the Administrator role can change user role settings. You cannot change the user role if the partner account is the last account assigned to the Administrator role. For more information, see User roles.
   General information settings	Modify the general contact information for the partner account as required. Note You cannot modify the Account name for a partner account.

6. Click Save.