Devices tab

Device

Device information in the following format: Owner's name + Brand + Model

Example: John Doe's Apple iPhone 7

Click the device name to view detailed information on the device details screen.

Risk level

The risk level that Mobile Device Director assigns to the device based on security policy evaluation

Compliance

Whether the device meets the compliance requirements of applied compliance policies

The operating system running on the device

Operating system also includes the enrollment profile type of the device running Android.

Ownership

Whether the device is corporate-owned or personally-owned

Security policy

The security policy that the device applies

User

The owner of the device

Last connected

The time the Mobile Agent last interacted with Mobile Security for check-in, enrollment, or scanning purpose

Filter device data

Use the following drop-down lists and the search box to locate specific device data:

View device details

Click a device name. View the basic information, security profile, permissions enabled, applied compliance policies and security policies, as well as mobile activity data and detection data.

You can click the actions icon () to access actions for the selected device. Using this menu, you can perform the following actions:

• Wipe the device
• Remote lock the device
• Access the detection logs generated within the last 7 days with the detection type filtered by Malware Detection, Configuration Manager, Wi-Fi Protection, or Web Reputation.

Delete devices

Click the Delete action icon () corresponding to a device, or select one or more devices from the list and click Delete.

The Delete action unenrolls the devices from Mobile Device Director and removes the devices from the Mobile Inventory list. To manage the devices again, you must re-enroll the devices.

When deleting devices, Mobile Device Director only restores the company-owned devices to their defaults. User-owned devices are not.

Wipe devices

Click the Wipe action icon () corresponding to a device, or select one or more devices from the list and click Wipe.

The Wipe action restores devices to their factory defaults and permanently deletes all data from the devices. To manage the devices again, you must re-enroll the devices. Wiped devices are not removed from the Mobile Inventory list.

Remote lock devices

Click the Remote Lock action icon () corresponding to a device, or select one or more devices from the list and click Remote Lock.

The Remote Lock action locks the devices. To unlock a device, the device owner needs to enter their passcode.