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Depending on the connection type, your existing products are able to connect to Trend Vision One automatically or by using an enrollment token. Some products require additional settings to ensure optimal performance. See the links in the table below for more information on each product.
Important
Important
If the product instance you want to connect was previously connected to another Trend Vision One instance, you must disconnect the product from the other Trend Vision One console before connecting to your current console through the Product Instance app.

Procedure

  1. Go to Service Management → Product Instance.
  2. Click Add Existing Product.
    The Product Connection screen appears.
  3. For Instance type, select the product that you want to connect.
    Instance type (Product)
    Connection Settings
    Trend Micro Apex One SaaS
    Click the link to generate the enrollment token. Copy the token into the product console and configure the connection in the product console.
    Important
    Important
    Connecting your product automatically transfers all license information and relevant product data to Trend Vision One.
    The connection process only transfers information related to the product instance and base agents, but not existing XDR Endpoint Sensors. Contact your support representative to find out how to move Endpoint Sensor agents and any limitations that might impact your network.
    Trend Micro recommends transferring all product and base agent information before contacting support to ensure that XDR Endpoint Sensor agents can be properly associated with endpoints.
    Trend Micro Deep Security
    Click the link to generate the enrollment token. Copy the token into the product console. Click Save to close the Product Connection screen.
    For steps on how to connect and configure the product console, see Configure Trend Micro Deep Security required settings
    Trend Micro Cloud App Security
    Connecting your organization is automatic based on your registered business ID. If you have multiple organizations, click the toggle next to each organization you want to connect. Specify a description and click Save to connect.
    For steps on how to connect and configure the product console, see Configure Trend Micro Cloud App Security required settings
    Note
    Note
    Cannot connect to product instances which have not provisioned any services.
    Trend Micro Email Security
    Your Trend Micro Email Security instance connects automatically based on your registered business ID.
    Specify a description and click Save.
    Trend Micro Deep Discovery Email Inspector
    Click the link to generate the enrollment token. Copy the token into the product console. Click Save to close the Product Connection screen.
    Trend Micro Deep Discovery Analyzer
    Click the link to generate the enrollment token. Copy the token into the product console. Click Save to close the Product Connection screen.
    Trend Micro Deep Discovery Inspector
    Deep Discovery Inspector appliance connections are managed by the Network Inventory app.
    Trend Micro Web Security
    Your Trend Micro Email Security instance connects automatically based on your registered business ID.
    Specify a description and click Save.
    TippingPoint Security Management System
    Click the link to generate the enrollment token. Copy the token into the product console. Click Save to close the Product Connection screen.
    For steps on how to connect and configure the product console, see Getting Started with Network Intrusion Prevention.
    Trend Micro Apex Central On-Premises
    1. Apply the latest software patches to Apex Central.
    2. Access the product console and register the enrollment token
    Click the link to generate the enrollment token. Copy the token into the product console. Click Save to close the Product Connection screen.
    Important
    Important
    The connection process only transfers information related to the product instance and base agents, but not existing XDR Endpoint Sensors. Contact your support representative to find out how to move Endpoint Sensor agents and any limitations that might impact your network.
    Trend Micro recommends transferring all product and base agent information before contacting support to ensure that XDR Endpoint Sensor agents can be properly associated with endpoints.
    Product Instance does not support hybrid environments. If you have connected both an on-premises and SaaS Apex One server to your on-premises Apex Central server, you must disconnect the SaaS server and connect it separately in Product Instance.
    Trend Micro Apex One On-Premises
    Trend Vision One does not support a direct connection to an on-premises Trend Micro Apex One server. Connect your Apex One servers to Trend Vision One through a Trend Micro Apex Central management server that is connected to Trend Vision One.
    For steps on how to connect your Apex One server through Apex Central, see Configuring Trend Micro Apex One On-Premises.
    Trend Cloud One
    Click the link to generate the enrollment token. Copy the token into the product console. Click Save to close the Product Connection screen.
    For steps on how to connect and configure the product console, see configuring additional settings
    Important
    Important
    The connection process only transfers information related to the product instance and base agents, but not existing XDR Endpoint Sensors. Contact your support representative to find out how to move Endpoint Sensor agents and any limitations that might impact your network.
    Trend Micro recommends transferring all product and base agent information before contacting support to ensure that XDR Endpoint Sensor agents can be properly associated with endpoints.
    TXOne EdgeOne
    Configure a Service Gateway virtual appliance in the Trend Vision One console and access the product console to configure the required settings
    Click the link to generate the enrollment token. Copy the token into the product console. Click Save to close the Product Connection screen.
    For steps on how to connect and configure the product console, see Configuring TXOne EdgeOne
    TXOne StellarOne
    Configure a Service Gateway virtual appliance in the Trend Vision One console and access the product console to configure the required settings
    For steps on how to connect and configure the product console, see Configuring TXOne StellarOne
  4. Click Save.