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March 31, 2025 - Server & Workload Protection firewall exceptions added

FQDN/Firewall EIP Block information was added to all regions for Server & Workload Protection. Ensure your firewall is up to date with the latest Firewall EIP Blocks, as older Deep Security and Trend Cloud One EIP Block addresses might no longer be valid.
For more information see the firewall exceptions for your region:

December 19, 2024 - Virtual Network Sensor Firewall Exception added

For Virtual Network Sensor customers with the "Send to Sandbox" feature enabled, the following firewall exception was added:
  • grid-global.trendmicro.com
The following pre-existing firewall exceptions are only required for customers with "Send to Sandbox" enabled:
  • api.ddcloud.trendmicro.com
  • api.en.ddcloud.trendmicro.com
The following firewall for Japan region was updated:
  • "api-ni.xdr.trendmicro.com.jp" has been changed to "api-ni.xdr.trendmicro.co.jp"
For more information and specific URLs, see the firewall exceptions for your region:

December 10, 2024 - Container Security firewall exceptions added

The following firewall exceptions were added for Container Security in all regions:
  • vcs-storage-<region>.xdr.trendmicro.com
  • upload.artifactscan.<region>.cloudone.trendmicro.com
  • report.artifactscan.<region>.cloudone.trendmicro.com
The following firewall exceptions are no longer needed and should be removed:
  • URLs ending in amazonaws.com
  • raw.githubusercontent.com
For more information and specific URLs, see the firewall exceptions for your region:

December 2, 2024 - Server & Workload Protection firewall exceptions added

The following firewall exceptions were added for Server & Workload Protection in the Middle East and Africa region:
  • workload.ae-1.cloudone.trendmicro.com
  • agents.workload.ae-1.cloudone.trendmicro.com
  • <agents-001 through agents-010>.workload.ae-1.cloudone.trendmicro.com
  • agent-comm.workload.ae-1.cloudone.trendmicro.com
  • dsmim.workload.ae-1.cloudone.trendmicro.com
  • relay.workload.ae-1.cloudone.trendmicro.com
  • xdr-resp-ioc.workload.ae-1.cloudone.trendmicro.com
  • gateway.workload.ae-1.cloudone.trendmicro.com
  • gateway-control.workload.ae-1.cloudone.trendmicro.com
For more information, see the firewall exceptions for your region:

December 2, 2024 - Standard Endpoint Protection firewall exceptions added

The following firewall exceptions were added for Standard Endpoint Protection in all regions:
  • aurd-test2.activeupdate.trendmicro.com
  • support-connector-api.manage.trendmicro.com
  • support-connector-service.manage.trendmicro.com
  • supportconnectorpacks.manage.trendmicro.com
  • rpcollectedthings.blob.core.windows.net
For more information see the firewall exceptions for your region:

November 29, 2024 - Endpoint Sensor Agent firewall exceptions added

The following firewall exceptions were added for Endpoint Sensor Agents in all regions:
  • files.trendmicro.com
  • ipv6-iaus.trendmicro.com
  • ipv6-iaus.activeupdate.trendmicro.com
  • iaus.activeupdate.trendmicro.com
  • iaus.trendmicro.com
For more information see the firewall exceptions for your region: