Important Alert Parameters | Trend Micro Service Central

Account Locked

Parameter

Description

Status

Select to enable or disable this alert.

Tip

If you are accessing the management console from Apex Central using single sign-on, verify the password setting in Apex Central before you attempt to log on again.

Alert level

Shows the level of this alert. Cannot be modified.

Alert frequency

Shows the frequency at which this alert is sent when rule criteria are met. Cannot be modified.

Subject

Specify the subject of the triggered alert notification.

Message

Specify the body of the triggered alert notification.

Use the following tokens to customize your message:

%ProductName%
%ProductShortName%
%LockedAccount%
%SourceIPAddress%
%ApplianceName%
%ApplianceIP%
%DateTime%
%ConsoleURL%

Recipients

Specify the recipients who will receive the triggered alert email message.

Long Virtual Analyzer Queue

Parameter

Description

Status

Select to enable or disable this alert.

Alert level

Shows the level of this alert. Cannot be modified.

Submissions

Specify the submissions threshold that will trigger the alert.

Tip

Refer to the red line of the Queued Samples widget to see the estimated number of samples Virtual Analyzer can analyze within 5 minutes. For details, see Queued Samples.

Alert frequency

Select the frequency at which this alert is sent when rule criteria are met.

Subject

Specify the subject of the triggered alert notification.

Message

Specify the body of the triggered alert notification.

Use the following tokens to customize your message:

%ProductName%
%ProductShortName%
%SandboxQueueThreshold%
%SandboxQueue%
%ApplianceName%
%ApplianceIP%
%DateTime%
%ConsoleURL%

Recipients

Specify the recipients who will receive the triggered alert email message.

Component Update Unsuccessful

Parameter	Description
Status	Select to enable or disable this alert.
Alert level	Shows the level of this alert. Cannot be modified.
Alert frequency	Select the frequency at which this alert is sent when rule criteria are met.
Subject	Specify the subject of the triggered alert notification.
Message	Specify the body of the triggered alert notification. Use the following tokens to customize your message: `%ProductName%` `%ProductShortName%` `%ComponentList%` `%UpdateError%` `%ApplianceName%` `%ApplianceIP%` `%DateTime%` `%ConsoleURL%`
Recipients	Specify the recipients who will receive the triggered alert email message.

High CPU Usage

Parameter	Description
Status	Select to enable or disable this alert.
Alert level	Shows the level of this alert. Cannot be modified.
Average CPU usage	Specify the average CPU usage threshold that will trigger the alert.
Alert frequency	Select the frequency at which this alert is sent when rule criteria are met.
Check interval	Specify the amount of time to wait between each check.
Check duration	Specify the duration of each check.
Subject	Specify the subject of the triggered alert notification.
Message	Specify the body of the triggered alert notification. Use the following tokens to customize your message: `%ProductName%` `%ProductShortName%` `%CPUThreshold%` `%CPUUsage%` `%CheckingInterval%` `%CheckingDuration%` `%ApplianceName%` `%ApplianceIP%` `%DateTime%` `%ConsoleURL%`
Recipients	Specify the recipients who will receive the triggered alert email message.

High Memory Usage

Parameter	Description
Status	Select to enable or disable this alert.
Alert level	Shows the level of this alert. Cannot be modified.
Average memory usage	Specify the average memory usage threshold that will trigger the alert.
Alert frequency	Select the frequency at which this alert is sent when rule criteria are met.
Check interval	Specify the amount of time to wait between each check.
Check duration	Specify the duration of each check.
Subject	Specify the subject of the triggered alert notification.
Message	Specify the body of the triggered alert notification. Use the following tokens to customize your message: `%ProductName%` `%ProductShortName%` `%MemThreshold%` `%MemUsage%` `%CheckingInterval%` `%CheckingDuration%` `%ApplianceName%` `%ApplianceIP%` `%DateTime%` `%ConsoleURL%`
Recipients	Specify the recipients who will receive the triggered alert email message.

High Disk Usage

Parameter	Description
Status	Select to enable or disable this alert.
Alert level	Shows the level of this alert. Cannot be modified.
Disk usage	Specify the disk usage threshold that will trigger the alert.
Alert frequency	Select the frequency at which this alert is sent when rule criteria are met.
Check interval	Specify the amount of time to wait between each check.
Subject	Specify the subject of the triggered alert notification.
Message	Specify the body of the triggered alert notification. Use the following tokens to customize your message: `%ProductName%` `%ProductShortName%` `%DiskThreshold%` `%DiskUsage%` `%FreeDiskSpace%` `%CheckingInterval%` `%ApplianceName%` `%ApplianceIP%` `%DateTime%` `%ConsoleURL%`
Recipients	Specify the recipients who will receive the triggered alert email message.

Secondary Appliance Unresponsive

Parameter	Description
Status	Select to enable or disable this alert.
Alert level	Shows the level of this alert. Cannot be modified.
Alert frequency	Shows the frequency at which this alert is sent when rule criteria are met. Cannot be modified.
Subject	Specify the subject of the triggered alert notification.
Message	Specify the body of the triggered alert notification. Use the following tokens to customize your message: `%ProductName%` `%ProductShortName%` `%ApplianceError%` `%ApplianceName%` `%ApplianceIP%` `%DateTime%` `%ConsoleURL%`
Recipients	Specify the recipients who will receive the triggered alert email message.

High Availability Suspended

Parameter	Description
Status	Select to enable or disable this alert.
Alert level	Shows the level of this alert. Cannot be modified.
Alert frequency	Select the frequency at which this alert is sent when rule criteria are met.
Subject	Specify the subject of the triggered alert notification.
Message	Specify the body of the triggered alert notification. Use the following tokens to customize your message: `%ProductName%` `%ProductShortName%` `%ActiveApplianceName%` `%ActiveApplianceIP%` `%PassiveApplianceName%` `%PassiveApplianceIP%` `%DateTime%` `%ConsoleURL%`
Recipients	Specify the recipients who will receive the triggered alert email message.

New High-Risk Objects Identified

Parameter

Description

Status

Select to enable or disable this alert.

Alert level

Shows the level of this alert. Cannot be modified.

Objects

Specify the objects threshold that will trigger the alert.

Note

Specifying a low threshold may result in frequent generation of alerts, but each alert covers a unique set of detections.

Alert frequency

Shows the frequency at which this alert is sent when rule criteria are met. Cannot be modified.

Time period

Specify the time period threshold that will trigger the alert.

Note

Specifying a low threshold may result in frequent generation of alerts, but each alert covers a unique set of detections.

Subject

Specify the subject of the triggered alert notification.

Message

Specify the body of the triggered alert notification.

Use the following tokens to customize your message:

%ProductName%
%ProductShortName%
%HighRiskThreshold%
%TimeRange%
%ApplianceName%
%ApplianceIP%
%DateTime%
%ConsoleURL%

Recipients

Specify the recipients who will receive the triggered alert email message.

Connection Issue

Parameter	Description
Status	Select to enable or disable this alert.
Alert level	Shows the level of this alert. Cannot be modified.
Alert frequency	Select the frequency at which this alert is sent when rule criteria are met.
Monitored services	Select services to be monitored by this alert.
Subject	Specify the subject of the triggered alert notification.
Message	Specify the body of the triggered alert notification. Use the following tokens to customize your message: `%ProductName%` `%ProductShortName%` `%ServiceList%` `%DiagnosisTip%` `%ApplianceName%` `%ApplianceIP%` `%DateTime%` `%ConsoleURL%`
Recipients	Specify the recipients who will receive the triggered alert email message.

Long Virtual Analyzer Processing Time

Parameter	Description
Status	Select to enable or disable this alert.
Alert level	Shows the level of this alert. Cannot be modified.
Alert frequency	Select the frequency at which this alert is sent when rule criteria are met.
Process time	Specify the process time threshold that will trigger the alert.
Subject	Specify the subject of the triggered alert notification.
Message	Specify the body of the triggered alert notification. Use the following tokens to customize your message: `%ProductName%` `%ProductShortName%` `%SandboxProcessTimeThreshold%` `%SampleList%` `%TotalSampleNumber%` `%ApplianceName%` `%ApplianceIP%` `%DateTime%` `%ConsoleURL%`
Recipients	Specify the recipients who will receive the triggered alert email message.

Network Share Inaccessible

Parameter	Description
Status	Select to enable or disable this alert.
Alert level	Shows the level of this alert. Cannot be modified.
Alert frequency	Select the frequency at which this alert is sent when rule criteria are met.
Subject	Specify the subject of the triggered alert notification.
Message	Specify the body of the triggered alert notification. Use the following tokens to customize your message: `%ProductName%` `%ProductShortName%` `%ApplianceName%` `%ApplianceIP%` `%DateTime%` `%ConsoleURL%` `%NetworkShare%`
Recipients	Specify the recipients who will receive the triggered alert email message.