Back up important configuration files before uninstalling the Trend Micro Apex One server.
Note
Note
During the uninstallation process, Trend Micro Apex One does give you the option of not deleting the SQL database.

Procedure

  1. Stop the Apex One Master Service from the Microsoft Management Console.
  2. Manually back up the following files and folders found under <Server installation folder>\PCCSRV:
    • ofcscan.ini: Contains global agent settings
    • ous.ini: Contains the update source table for antivirus component deployment
    • Private folder: Contains firewall and update source settings
    • Web\tmOPP folder: Contains Outbreak Prevention settings
    • Pccnt\Common\OfcPfw*.dat: Contains firewall settings
    • Download\OfcPfw.dat: Contains firewall deployment settings
    • Log folder: Contains system events and the connection verification logs
    • Virus folder: Contains quarantined files
  3. Uninstall the Trend Micro Apex One server.
    For more information, see Uninstalling the Trend Micro Apex One Server.
  4. Perform a fresh installation.
    For more information, see The Setup Program.
  5. After Setup finishes, open the Microsoft Management Console (services.msc).
  6. Right-click Apex One Master Service and then click Stop.
  7. Copy the backup files to the <Server installation folder>\PCCSRV folder on the target endpoint.
  8. Restart the Apex One Master Service.